Corporate employees began to adapt to working with robots , giving them software program personality, giving them names, conversations, and even giving them a window seat.
Corporate employees began to give software program personality, give them female names, talk to them, and even give up the window seat. Employees with flesh and blood are adapting to the office sharing with robots.
As artificial intelligence (AI) invades the workplace, people begin to learn to co-locate with new robot colleagues, even if their own jobs may be cut off next time.
ANZ Bank employees in the back office in Bangalore, India, gave their new colleagues a softer female name, such as Lakshmi, and Nippon Life Insurance employees called them It is "robomi-chan". In London, employees of insurance processing company Xchanging named one of their robots Poppy.
"I have heard of Dani and Laxmi," said Pankajam Sridevi, managing director of ANZ Bank. "They talk to them, they are like people. Sometimes people I like them so much, and even give them a window seat."
Using technology to perform information processing tasks is nothing new. But the latest manifestation of office automation -- the ability of software robots to perform tasks that human employees have done on their PCs -- makes them easy to personalize.
These robots work 24 hours a day, without making mistakes, and their developers say they can take on the workload of two or three people.
Alastair Bathgate, CEO of Blue Prism, one of the software development companies, said that new employees are named and personalized among those who find themselves working with the new program. The phenomenon has become very common. ANZ's Sedrevi said that the name of the robot helped workers accept the software and mitigated the risk of the robot being seen as a job destroyer.
The impulse to name robots at least confirms a familiar pattern: assigning female personality to Amazon's Alexa and Microsoft's new "smart" software assistants such as "Cortana". Only Apple's Siri offers an optional male voice in a similar product dominated by female voices.
Entrepreneurs, such as Robot Lawyer Lisa co-founder Chrissie Lightfoot, have no doubt that it is wise to assign female personality to robots.
She said: "People do feel that it is easier to deal with women than to deal with men on difficult issues."
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